Legal Documentation
Terms & Conditions
1. Acceptance of Terms
By accessing and using the services provided by Hope Medicos ("Service"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree with any part of these Terms, you must not use our Service. These Terms apply to all visitors, users, and others who access or use our Service.
2. Pharmaceutical Services and Compliance
Hope Medicos is a licensed pharmacy provider in Haryana, India. All pharmaceutical services, including the sale of medicinal products, are conducted in strict accordance with the Drugs and Cosmetics Act, 1940 and the Drugs and Cosmetics Rules, 1945, as amended from time to time.
- Prescription Requirement: Medicines classified under Schedule H and H1 are supplied only against a valid prescription from a registered medical practitioner.
- Verification: We reserve the right to verify prescriptions via telephonic or digital communication with the prescribing doctor.
- Accuracy: You represent that any information, including prescriptions, provided by you to Hope Medicos is true, accurate, and current.
3. User Accounts and Responsibilities
If you create an account with us, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or mobile device. You agree to accept responsibility for all activities that occur under your account or password.
4. Orders and Payments
- Availability: All product orders are subject to availability. We reserve the right to limit the quantity of any product.
- Pricing: We make every attempt to ensure that prices on our website are accurate; however, errors may occur. If we discover an error in the price of any product you have ordered, we will inform you as soon as possible.
- Taxation: Prices listed for products are inclusive of all applicable taxes unless otherwise stated.
5. Delivery and Returns
Delivery of medical supplies will be made to the address specified in your order. Hope Medicos reserves the right to refuse the return of pharmaceutical products once delivered, as per standard health and safety protocols, unless the products are damaged or expired at the time of delivery.
6. Intellectual Property
The Service and its original content (excluding content provided by users), features, and functionality are and will remain the exclusive property of Hope Medicos and its licensors. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Hope Medicos.
7. Limitation of Liability
In no event shall Hope Medicos, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.
8. Governing Law
These Terms shall be governed and construed in accordance with the laws of India. Any dispute arising out of or in connection with these Terms, including any question regarding its existence, validity, or termination, shall be subject to the exclusive jurisdiction of the courts located in Hisar, Haryana.
9. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using our Service.
Contact Legal
For any legal enquiries regarding these Terms, please contact us:
- Email: admin@hopemedicos.org
- Phone: +91 98120 80390
- Direct: Hope Medicos legal department, Hisar, Haryana